STUDENT ENQUIRIES
Make formal enquiries on your academic status
SELECT YOUR OPTION
- CANCELLATION FORM
- COMPLAINT AND APPEAL FORM
- COURSE CHANGE REQUEST FORM
- COURSE CREDIT APPLICATION FORM
- COURSE EXTENSION FORM
- DEFERRAL AND SUSPENSION FORM
- FEE EXTENSION REQUEST FORM
- INCIDENT REPORT FORM
- REFUND REQUEST FORM OFFSHORE
- REFUND REQUEST FORM ONSHORE
- REQUEST FOR ACCESS TO STUDENT RECORDS FORM
- SSVF GTE QUESTIONNAIRE FORM
- TRANSFER OF PROVIDER REQUEST FORM
Cancellation Form
Note: If you are planning to study with another provider, please fill in the Transfer of Provider form.
"*" indicates required fields
Complaint and Appeal Form
Course Change Request Form
(Students who wish to change their course should complete this form once they have read the terms and conditions and hand it to the Admissions or Student Services Officer or alternatively email to startup@insightacademy.edu.au)
Course credit application form
"*" indicates required fields
Extension of Course Form
Extension refers to extending your course duration.
Deferral and Suspension Form
Fee extension request form
Incident Report Form
Refund request form (offshore)
Refund request form (onshore)
Request for access to student records
"*" indicates required fields
SSVF GTE Questionnaire Form
Transfer of Provider
"*" indicates required fields
Insight policies
Explore Insight students policies
ACADEMIC MISCONDUCT AND PLAGIARISM POLICY
ACCESS AND EQUITY POLICY
COMPLAINT AND APPEAL POLICY
COURSE CREDIT POLICY
CRITICAL INCIDENT POLICY
DEFERRING, SUSPENDING, CANCELLING ENROLMENT POLICY
REFUND POLICY
STUDENT CODE OF CONDUCT
STUDENT DISCIPLINARY POLICY
STUDENT SUPPORT POLICY
MENTORING SESSIONS
One-on-one and group sessions for assessment and project support.
ACADEMY
TIME AND LOCATION
PURPOSE
English Academy
TUESDAYS
3:30 PM – 4:30 PM
LOCATION: ON CAMPUS
English support
Academic advice
Academy of Entrepreneurship & Innovation
Academy of Sustainability & Project Management
Onsite Trades Academy
FRIDAYS
9 AM – 5 PM
LOCATION: ON CAMPUS OR ZOOM
Mentoring
Assessment support
Academic advice
MENTORING SESSIONS
One-on-one and group sessions for assessment and project support.
ACADEMY
English Academy
TIME AND LOCATION
TUESDAYS
3:30 PM – 4:30 PM
LOCATION: ON CAMPUS
PURPOSE
English support
Academic advice
ACADEMY
Academy of Entrepreneurship & Innovation
Academy of Sustainability & Project Management
Onsite Trades Academy
TIME AND LOCATION
FRIDAYS
9 AM – 5 PM
LOCATION: ON CAMPUS OR ZOOM
PURPOSE
Mentoring
Assessment support
Academic advice
ENGLISH SOS
We offer English support classes with professional language teachers to help those who feel insecure or want to improve their English level.
ACADEMY
TIME AND LOCATION
PURPOSE
English Academy
EVERY FRIDAY MORNING
FROM 9 AM – 1 PM
ON CAMPUS (NO BOOKING NEEDED)
Improve pronunciation
Extend your vocabulary
Ask questions to clarify meanings
Join the iSkill activity
Join other group activities
ENGLISH SOS
We offer English support classes with professional language teachers to help those who feel insecure or want to improve their English level.
ACADEMY
English Academy
TIME AND LOCATION
EVERY FRIDAY MORNING
FROM 9 AM – 1 PM
ON CAMPUS (NO BOOKING NEEDED)
PURPOSE
Improve pronunciation
Extend your vocabulary
Ask questions to clarify meanings
Join the iSkill activity
Join other group activities
BOOKING PORTAL
Book an activity session or campus room
INCUBATOR
One-on-one sessions with our industry experts to work on personal projects, goal settings or seeking for employability advice.
ROOM BOOKING
Book our Fish Tank and record your podcast, reels video or just enjoy the quietness of this room to work on your assessments.
Student calendar
Here you will find the terms and holidays for all the students within our different Academies
Student Handbook
Here you will find complete information on the different aspects of Insight students’ life
What's on at Insight
Get in the know and keep up to date with what’s happening at Insight Academy, including all of our Masterclasses, Bootcamps, Networking events, latest news and more.
Student library
Browse our collection of books and discover a new wealth of knowledge. Reserve yours to take home from reception today.
FAQS
This is a compilation of the frequently asked questions from our students that will cover relevant information about your student experience at Insight.
Additional support
services
There is always someone or something there to help. Nothing truly worth it comes easily; that is why we will do everything we can to help you. If you experience any hardships, please contact us or any of the support services we recommend here to help you through.
Personal issues
Please use this service if you’re experiencing a personal crisis or have concerns with mental health, depression or anxiety.
Lifeline
Phone number: 131114
Beyondblue
Phone number: 1300 224 636
Legal issues & concerns
For legal problems or information on the law, Victoria Legal Aid is there to help
www.legalaid.vic.gov.au
Phone number: 1300 792 387
Workplace issues
For concerns with employment conditions & issues, these services are here for you.
WorkSafe Victoria
www.worksafe.vic.gov.au
Phone number: 1800 136 089
Fair Work Ombudsman
www.fairwork.gov.au
International students
For free, confidential support and welfare service for international students, contact:
Care Service (ISCS)
Email: info@iscs.vic.gov.au
Phone Number: 1800 056 449
If you are having trouble with literacy or language:
Ames Australia
www.ames.net.au
Phone Number: 132 637
Emergency services
For the police, ambulance or fire service. Only use in case of emergency:
Phone number: 000
Domestic & Sexual Assualt
If you have experienced or are currently experiencing sexual or domestic abuse, these confidential services are here for you:
Sexual Assault Crisis Line
www.sacl.com.au
Phone number: 1800 806 292
Women's Domestic Violence Crisis
www.wdvcs.org.au
Phone number: 1800 015 188