STUDENT ENQUIRIES
Make formal enquiries about your studies
Don’t forget to clear any outstanding fees so we can help you without delays!
SELECT YOUR OPTION
- ASSESSMENT 4th ATTEMPT REQUEST
- CANCELLATION FORM
- COMPLAINT AND APPEAL FORM
- COURSE CHANGE REQUEST FORM
- COURSE CREDIT APPLICATION FORM
- CHANGE OF START DATE / DEFERRAL FORM
- ELICOS CLASS CHANGE REQUEST FORM
- ELICOS HOLIDAYS REQUEST
- EXTENSION OF COURSE FORM
- INCIDENT REPORT FORM
- PAYMENT REVISION REQUEST FORM
- RE-ASSESSMENT REQUEST FORM
- REFUND REQUEST FORM
- REQUEST FOR ACCESS TO STUDENT RECORDS FORM
- SUSPENSION OF COURSE FORM
Insight policies
Explore Insight students policies
THRIVE HUB
GROW & CONNECT
Discover the Thrive Hub—your go-to space for events, activities, and experiences designed to support your well-being, growth, and success at Insight Academy.
BOOKING PORTAL
Book an activity session or campus room
INCUBATOR
One-on-one sessions with our industry experts to work on personal projects, goal settings or seeking for employability advice.
LIFE HAPPENS
A safe space to talk about real-life challenges: join our sessions to connect, reflect, and thrive while navigating life in Australia.
ROOM BOOKING
Reserve one of our vibrant campus rooms to bring your ideas to life. Whether you are working on a project, recording a podcast or reel, or need a quiet space to focus.
Student calendar
Here you will find the terms and holidays for all the students within our different Academies
Student Handbook
Here you will find complete information on the different aspects of Insight students’ life
What's on at Insight
Get in the know and keep up to date with what’s happening at Insight Academy, including all of our Masterclasses, Bootcamps, Networking events, latest news and more.
Student library
Browse our collection of books and discover a new wealth of knowledge. Reserve yours to take home from reception today.
FAQS
This is a compilation of the frequently asked questions from our students that will cover relevant information about your student experience at Insight.
Additional support
services
There is always someone or something there to help. Nothing truly worth it comes easily; that is why we will do everything we can to help you. If you experience any hardships, please contact us or any of the support services we recommend here to help you through.
Personal issues
Please use this service if you’re experiencing a personal crisis or have concerns with mental health, depression or anxiety.
Lifeline
Phone number: 131114
Beyondblue
Phone number: 1300 224 636
Legal issues & concerns
For legal problems or information on the law, Victoria Legal Aid is there to help
www.legalaid.vic.gov.au
Phone number: 1300 792 387
Workplace issues
For concerns with employment conditions & issues, these services are here for you.
WorkSafe Victoria
www.worksafe.vic.gov.au
Phone number: 1800 136 089
Fair Work Ombudsman
www.fairwork.gov.au
International students
For free, confidential support and welfare service for international students, contact:
Care Service (ISCS)
Email: info@iscs.vic.gov.au
Phone Number: 1800 056 449
Ames Australia: If you are having troubles with literacy or language.
www.ames.net.au
Phone Number: 132 637
Emergency services
For the police, ambulance or fire service. Only use in case of emergency:
Phone number: 000
Domestic & Sexual Assualt
If you have experienced or are currently experiencing sexual or domestic abuse, these confidential services are here for you:
Sexual Assault Crisis Line
www.sacl.com.au
Phone number: 1800 806 292
Women's Domestic Violence Crisis
www.wdvcs.org.au
Phone number: 1800 015 188